How Do I Cancel a Course Registration Request?

Cancellation Eligibility

You can only cancel a request if it is still in Requested status and has not yet been approved by the Teaching Institution (TI).

Note: If the course has already started (past the Start Date), you cannot cancel the request yourself. Instead, you must contact your Home Institution (HI) Enrolling Student Contact (ESC) to request a Drop or Withdrawal. See "How Do I Request to Drop or Withdraw From a Course?" for details.

Steps to Cancel a Request

Follow these steps within the Acadeum Student App:

1. Log in to the Student App and navigate to the Course Enrollments area

2. Locate the course card for the request you wish to cancel and click See Details

3. Click Cancel Request                                                                                                                                            

4. Click Confirm to finalize the cancellation                                                                                                              

Note: Once confirmed, the request is immediately removed from the dashboard of both your Home Institution and the Teaching Institution.

What to Do if You Can't Cancel

If you do not see the Cancel Request button, it is likely due to one of the following reasons:

• The Request was Approved: The Teaching Institution has already accepted your enrollment. You must now follow your institution's formal Drop process. (See "How Do I Request to Drop or Withdraw From a Course?" for details.)

• The Course has Started: Once a course session begins, the self-service cancellation option is disabled

• Status Change: If the status shows Pending, Enrolled, or Denied, the request can no longer be "cancelled" via this method

Need Help? If you need to remove a course after the cancellation window has passed, contact your Home Institution’s Acadeum representative. Find your institution’s contact information here.